Support Centre

Results for New member (10)

 If you have submitted a claim through your traditional plan and a copay or deductible remains, you can claim the balance from your Health Care Spending Account (HCSA). There are several ways you can

 We offer two methods for you to submit your fully paid receipts or supporting documentation for audit.   Method 1:   Use the file attachment upload feature to upload electronic copies of paid

Most plans have benefit booklets.  If your plan has a booklet you can view it through your Plan Member Online Services account by following these steps:   Sign in to your Plan Member Online Services

  We know other insurance companies use both policy and group numbers.  We have good news; we only use one!   We use one number (we call it an identification number)  which includes your dependent

Please log into  your Plan Member Online Services account and select ‘Plan Member Summary’ from the menu on the left hand side. You can update your address there. If you don't have an account yet,