Support Centre

Results for FAQs (103)

While we don’t currently have a chat feature, there are lots of other ways to reach us.   Contact us by clicking on the ‘Contact Us’ link in the footer of the page.  

The first time a plan member tries to submit a claim through online service, the site will require that you must first accept the Web Claim Submission Agreement.   In choosing to submit claims via

Pharmacare refers to a provincially-funded drug program that can offer reimbursement towards certain medications to patients that meet specific qualifications. Depending on the medication and your

Green Shield Canada specializes in health and dental coverage; therefore, we do not administer your short and long term disability benefits or life insurance. Please contact your employer’s human

To verify if your provider of service is eligible to bill us directly, please follow these few steps: Login to your Plan Member Online Services by clicking here. Click on ‘Find a Health Provider’ icon