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Results for FAQs (106)

We can re-issue a replacement cheque two weeks from the date the original cheque was issued. To avoid this in the future, we suggest you register for Plan Member Online Services and sign up for Direct

Changing your email address is really simple with Plan Member Online Services using these steps:   Sign in to your Plan Member Online Services account by clicking here. Click ’My Profile’ in the menu

Yes! If you have a Health Care and/or Personal Spending Account (HCSA or PSA), you are able to click on “My Balances” to view the balance of these accounts. The information displayed is the same as

Offered to you and your dependants (age 16 and over) if you have the GSC mental health/counselling services benefit, BEACON is an effective, easy-to-access way to receive personalized therapy from a

‘Drugs on the Go’ is the mobile app version of the ‘Is My Drug Covered?’ drug eligibility tool available on Plan Member Online Services. You can look up your drug eligibility information wherever you