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Results for FAQs (106)

The copay is the portion of a claim expense for which the plan member is responsible to pay. Your plan pays a certain % of your expenses based on GSC’s reasonable and customary amount and the

Yes. You will need to enter the same claim details and treatment information in the app as you do when you submit a claim through your Plan Member Online Services account. You will have a chance to

If you think you have been overpaid on your last statement, you will need to contact one of our contact center agent. Depending on the amount of the claim and if the cheque was cashed or the money

Please log into  your Plan Member Online Services account and select ‘Plan Member Summary’ from the menu on the left hand side. You can update your address there. If you don't have an account yet,

You may confirm eligibility for a number of benefits by logging in to your Plan Member Online Services account by clicking here. Once you are logged in, click on any one of the benefits listed under ‘