Results for FAQs (90)

We know other insurance companies use both policy and group numbers.  We have good news; we only use one! We use one number (we call it an identification number) which includes your dependent number.

Instead of returning your receipt to you, GSC produces an Explanation of Benefits (EOB) statement. This statement provides information that may be required for tax purposes (like the information

In order to process your claim, we require a traceable transaction which proves the disbursement of funds. Valid forms of identifiable confirmation (proof) of payment include:   A cancelled cheque (a

A DIN is assigned to a drug product by Health Canada before it reaches the market. The eight-digit number tells you the product has been approved for use and can legally be manufactured and sold in

We can re-issue a replacement cheque two weeks from the date the original cheque was issued. To avoid this in the future, we suggest you register for an online account and sign up for direct deposit.