Results for FAQs (69)

Here are some tips in navigating our interactive phone system:  VOICE ID Do you want to set up a voice ID? If not, you can say ‘No’ when they ask, “Are you ready?”.   How long does it take? It will

For details about your life, disability or accidental death and dismemberment coverage with GS360, please contact our Customer Care Centre at 1-888-711-1119.

You can update your premiums payment information online within your online account. Please follow these steps:  Website: Once logged into your online account, click on your name in the top right

Each insurance carrier has their own unique administrative guidelines, which govern how a carrier processes claims within a plan design. Reasonable and customary (R&C) limits are one example of a

In order to submit claims electronically* through your online account, you must register for direct deposit for your claim payments. Cheque payments will not be issued for online claims.   With this ‘