Results for Claims Support (29)

The method to submit supporting documents will vary depending on the status or your claim.   Follow these steps to send supporting documentation using your online account: Ensure that you scan or

We work with providerConnect® who collects and stores core information about health service providers across Canada through a national provider database called the Provider Registry. This includes

Don't worry! Our adjudication system recognizes second claim submission for the same service type/item on the same date as a duplicate claim and will not pay for it. Although you will continue to see

All claims that are not in English or French must be translated prior to submitting the claim to GreenShield. Plan members may choose any translation service of their choice or translate the service

For claims submitted online, you will be prompted to provide proof of payment only when required (but do keep copies for 13 months after the date of service). If submitting claims through the mail or