Results for FAQs (96)

For claims that are submitted online for immediate processing, the claim is complete as soon as you receive confirmation that the claim has been processed. You will receive an email advising you that

To set up Touch & Face ID on your GSC everywhere app, please follow these steps:   Sign into the app with your username and password. Click on the hamburger menu titled “More” located at the bottom

We have a new and improved process for how you can get your provincial drug program decision information right to us, please click here to find out more!

Yes, you can upload images or documents from your device for claims that require a confirmation of payment. Claims requiring a confirmation of payment will be visible on My Claims page under Claims

Not all health and dental benefits plan are the same. It is important to verify with your human resources department or benefit administrator as to whether you are covered during your leave.