Results for FAQs (61)

Here are some tips in navigating our interactive phone system:  VOICE ID Do you want to set up a voice ID? If not, you can say ‘No’ when they ask, “Are you ready?”.   How long does it take? It will

Each insurance carrier has their own unique administrative guidelines, which govern how a carrier processes claims within a plan design. Reasonable and customary (R&C) limits are one example of a

In order to submit claims electronically* through your online account, you must register for direct deposit for your claim payments. Cheque payments will not be issued for online claims.   With this ‘

Not all health and dental benefit plans are the same, it's important to check your benefit booklet or check with your Human Resources (HR) department or Benefits Administrator (the person you spoke

Offered to you and your dependants (age 16 and over) if you have the GSC mental health/counselling services benefit, the MindBeacon Therapist Guided Program is an effective, easy-to-access way to