Results for FAQs (108)

If you are using GSC on the Go the session will timeout after 15 minutes of inactivity.

Changing your phone number is simple, using these steps: Website: Log in to your account and click on your name, located in the top right corner of the page. Select “Your GSC Account”. Select “Can we

As you may recall, we updated our phone system last summer to enhance your experience when you call Greenshield (GSC). Since then, we have received some great feedback and we continue to upgrade the

As it turns out, your pharmacy submitted multiple times for your medication. It is not uncommon for a pharmacy to transmit a claim several times if they need to make an adjustment to the quantity or

When your pharmacy submits a medication claim, they indicate the number of tablets as well as the number of days that the prescription was written for you. Your benefit plan allows you to refill your